By Liam Horan, CruiseTimes
Live blogging HERE
JUNE 1, 2016
3.20pm: Entering the final leg of a fascinating day – next up Peter Wild of GP Wild. Topic: “Overall growth outlook for the cruise industry”. Panel discussion and presentation about the 2017 Cruise Europe Conference will follow to bring the curtain down on the conference.
2.40pm: Crystal Morgan, Director Itinerary Planning, Princess Cruises. Topic: “Princess Partners Programme”
2.21pm: Clare Ward, Senior Commercial Planning Manager, Fred Olsen Cruises. Topic: “Developing new ports of call”
2.03pm: Sander Groothuis, Director Marine Operations, Windstar Cruises. Topic: “Port service requirements”.
1.50pm: Apres-lunch session commences with Mary Shaw Delaney, Director, Shoreside Services, Silversea Cruises.
Topic: “The challenge of luxury client expectations”
“For luxury guests, the destination is paramount”.
Guests expect to dock in the middle of town.
12:12pm: John B Richardson, Special Advisor, FIPRA International now speaking. Topic: “Geopolitical, Geo-economics and the Future of Cruise”
John outlines why he believes the outlook for increased margins in the cruise industry is not good.
11.50am: Russell S. Daya, Executive Director Global Port Operations & Developments, Itinerary & Strategic Planning, Disney Cruises.
Topic: “Itinerary planning for the family market”
11.33am: Steven Young, Director of Port Services & Government Affairs, P&O Cruises and Cunard/Carnival UK. Topic: “Issues we face with new-generation vessels”
Steven says there is a need for “early dialogue between cruise lines, cruise ports and stakeholders so there is complete community acceptance of the technology”
11.20am: Helen Caron, CEO, Thomson Cruises now speaking on ‘Planning Thomson’s return to Northern Europe’.
Important for Thomson:
“Port-intensive itineraries, we like to spend as long as possible in each port each day”.
“We like to look for smaller ports that are less well known.”
“An interesting and constantly evolving shore excursion programme”
Something a little “daredevil”: for example, Zipwiring through the rain forest in Costa Rica has been a very popular excursion this year.
Clear, berthing policies.
Understand the commercial challenges companies like Thomson face.
Pricing – it becomes increasingly hard to justify cost of shore excursions.
Thomson – without revealing much – say they have plans to add another ship to their current five-ship fleet.
10.15am: Now speaking, Miguel Reyna, Director, Commercial Development, Royal Carribean Cruises Ltd.
Royal Carribean’s guiding principles for developing erminals
1. Curb to gangway in less than ten minutes
2. Enhance guest experience by improving sense of arrival.
3. Increase security considerations.
4. Leverage technology to improve embarkation and disembarkation flow
5. Improve transition from building to the ship.
6. ..some more to add here shortly…
10am: Nicolai Skogland, Port Operations Manager, Viking Cruises, now presenting on Viking’s movement into ocean cruising last year.
Viking have four more ships in the pipeline – by 2020, they will have six ships at sea.
Nicola says that port authorities and other destination stakeholders need to co-operate together.
Hats off to Nicolai for some nice touches of humour during his presentation.
9.33am: David Dingle, Chairman, Carnival UK, now addressing delegates. Topic: State of the industry – challenges and outlook.
Interesting statistics from David’s speech:
There are 61 new cruise ships currently on order. Total cost $43bn. These will increase bed capacity by 185,000. When you crunch the figures, it’s average growth of 6.5 per cent.
If you order a ship now, it will be 2021 before you can take delivery of it.
“The shipyards are filling up,” he says.
The industry continues to show “supply-led characteristics”.
9.30am: Eamonn O’Reilly, CEO, Dublin Port Authority: “If the curtains were open here today you would be able to see, just 150 yards away, our major project that in a few years’ time will allow the biggest cruise ships in the world to come into Dublin, two at a time”.
9.20am: Patrick O’Donovan, TD, Minister of State for Tourism and Sport, welcomes all delegates to Dublin.
9.15am: Listen to the opening remarks of the Chairman of Cruise Europe, Captain Michael McCarthy, who issues a challenge to the ports of Europe to match the ambition of the cruise companies.
(Give us a minute – just fixing the audio as we speak)
9.10am: Chairman of Cruise Europe, Captain Michael McCarthy now officially opening the 25th annual Cruise Europe conference.
8.50am: Busy and interesting morning ahead here – here’s the programme for the next couple of hours.
7am: Beautiful morning here in Dublin for the Cruise Europe conference.
MAY 31, 2016: We will be publishing important updates during the Cruise Europe conference in Dublin over the next three days.